July 18, 2019

Introducing the newly updated Fast and Full Life App

At Empire Life, providing simple, fast and easy solutions to help you better serve your life insurance clients is what we are all about. We took your feedback and have now made the Fast and Full Life App better than ever. With these updates, you will be able to save time by starting and saving an application prior to meetings, easily navigate back and forth to make changes in the application, and make key policy changes online from My Advisor Dashboard and more.

Learn more here.

Join our next TRIIPSS webinar: The family cottage – Strategies to help your clients keep ownership in the family

Join Peter Wouters, Director, Tax, Retirement & Estate Planning Services, Empire Life, for an informative webinar that will cover the importance of preparing for tax implications that a vacation property transfer to the next generation can bring. Peter will also discuss effective strategies that can help keep the history, memories and ownership of a vacation property in the family.

Date: Tuesday July 23, 2019                                                                          Time: 1:00 p.m. – 2:00 p.m. EST

Register here.

Empire Life June 30, 2019 investment statements

The Empire Life June 30, 2019 Investment Statements will be mailed to customers beginning July 22, 2019.  A PDF copy of these statements will be available on the Business Centre as of July 21, 2019 and you can choose individual or bulk statements as needed.

For additional information about your customer’s statements, please see Information Circular 2019-11.

My Advisor Dashboard: Introducing a simple, fast and easy way to submit policy changes online!

Now you have the ability to submit policy changes on My Advisor Dashboard! You can submit delete/decrease coverage requests and juvenile non-smoker rate changes online within a few minutes using DocuSign.

Learn more.

Fair treatment of customers

Recently, the Canadian Council of Insurance Regulators (CCIR), the Canadian Insurance Services Regulatory Organizations (CISRO), the Financial Services Commission of Ontario (FSCO), and the Alberta’s Insurance Council (AIC) have released their finalized guidance documents that set out their expectations for how Insurers and Intermediaries conduct insurance business to ensure the fair treatment of customers.

For detailed information on Treating Customers Fairly can be found at the www.ccir-ccrra.org. You should also familiarize yourself with the provincial website if you are licensed in a province where that has already or plans to develop a framework on the Fair Treatment of Customers.

Empire Life has also created a reference document for distribution partners that summarize these new guidance documents.

Empire Life guaranteed investment funds: Discover our shining stars

Deliver stellar results to your clients with our value-oriented investment philosophy emphasizing downside protection. Check out our shining stars here.

We paid over $186MM in Life Insurance Claims in 2018

Keeping our promises and being there when they need us – it's what our customers and their families expect.

In our business, the most important moment of truth comes when it's time to pay the death benefit. In that moment, Empire Life is there with you and your clients. We’re thankful for this opportunity to help our customers when they needed us most.

Did you know that in 2018 Empire Life had paid $186 million in total life insurance death benefits? In fact, that is 0.2% higher than the industry. Download the claims facts flyer and share the info with your clients.

Click here to Download.

Our ratings are confirmed!

A.M. Best and DBRS have confirmed our ratings. In its press release A.M. Best said, "The ratings reflect Empire Life’s balance sheet strength, which A.M. Best categorizes as very strong, as well as its strong operating performance, neutral business profile and appropriate enterprise risk management.".

All ratings have a stable trend

Read the full A.M. Best news release

Read the full DBRS news release

Did you know that our Fund Facts have been updated?

All our Fund Fact documents have now been updated with financial data. Both the Empire Life GIF 75/75, GIF 75/100, GIF 100/100 and Class Plus 3.0 are available in print; please destroy existing stock and reorder. Also, Please note  that the Option Plus Group RSP Segregated Fund Highlights (GP-0039) are updated and continue to be available through Print on Demand.

All Fund Facts are available on our web site:

·        Empire Life GIF 75/75, GIF 75/100, GIF 100/100 (INV-941)

·        Class Plus 3.0 (INV-1754)

·        Option Plus Group RSP Segregated Fund Highlights (GP-0039)

·        Discontinued products