November 10, 2015

Introducing Fast & Full 3.1 – New Features to Benefit You and Your Clients

We’ve just filled up our Fast & Full tank with new features that you have been asking for!

New features of the Fast & Full Life App. 3.1 include:

- New participating whole life product added: EstateMax™
- Joint-life and Multi-Life*  policy capability
- Riders and Benefits Added
- HQ ByPass with Personal History Tele-Interview
- Integrated Sales Illustrations

*Note: Multi-life not available for PAR products, only Single Life and Joint-Life policies

Want to see it live? Join one of our daily, live web-demos.

Holiday hours and year-end deadlines

Don't miss our holiday hours of operation and year-end cut-off dates for Retail business.
Read Information Circular 2015-31 for all dates and times.

Reminder: RSP to RIF Conversion letters

We have started mailing letters to customers who have registered savings plans (such as RRSP, LIRA) and will have reached the age of 71 by the end of this year. These customers must collapse their registered savings plans by the end of 2015.  The letters explain what options are available to them and also indicate that their contract default will be applied if we have not received instructions by December 28th, 2015.

Older products, that do not allow for a registered savings plan to registered income fund conversion, will mature if instructions are not received by December 28th, 2015.  New registered income fund applications must be submitted for these accounts in order to move the proceeds of a customer’s registered savings plan to a new registered income fund.
See Sample letter.

Reports for Citi administered registered savings plans were mailed at the beginning of October to advisors who have impacted customers. Customer letters will be mailed out on October 30th, 2015.

2016 weekly advisor pay schedule

Read Information Circular 2015-32 for the cut-off and pay dates for 2016. In order for commissions to be reflected on each pay, all outstanding requirements must be in Head Office and the policy settled by these dates.

Administration for Reinvestments of Guaranteed Interest Options

Guaranteed Interest Options will reinvest automatically for the same term if no new Customer instructions are received prior to the reinvestment date.  The interest rate in effect at the reinvestment date will be applied.

Upon reinvestment, a Transaction Confirmation will be mailed to Customers with a copy to their Advisor.  For all terms of one year or greater, Empire Life allows a grace period of 30 days after the reinvestment date for a customer to provide different reinvestment instructions without penalty.  Penalties will apply when new instructions are received after this 30 day grace period. 

Please contact Customer Service at 1 800 561-1268 if you have any questions regarding reinvestments.

Introducing our re-designed Empire Life Investments social media suite for our blog, Twitter, and LinkedIn!

The blog now includes our new “Off the Cuff” videos series featuring timely market commentaries and updates from our Investment Team. 
Check out and subscribe to our blog, follow us on Twitter and connect with us on LinkedIn.
Empire Life Investments blog
Empire Life Twitter page 
Empire Life LinkedIn

Preferred Underwriting Life Solution 10 & 20

Preferred Underwriting is now available on Empire Life Solution 10 & 20. Higher coverage may be cheaper than you think with Solution Series term life insurance!

Learn More!

Revised Life Applications

We have updated our Life and Health Insurance Application (D0082).
See Information Circular 2015-30 for a summary of key changes.

Tip of the Week

Did you know that… 

Did you know that all of our investment applications are available as fillable PDFs?
Using fillable PDF applications reduces delays by ensuring all information is clearly legible.